SAP Troubleshooting

Panaya Support may request that you retrieve specific log files from your machine from time to time. These log files will enable Panaya to provide a customized solution more efficiently. What would you like to retrieve? Panaya Testing Log Files...

If you encounter issues when extracting your Custom Code, you may need to retrieve your Job Log and share it with Panaya Support. Execute the SM37  transaction Select all Job statuses  and then Execute Select the Job name beginning with Z...

To locate the file: Go to the server and locate the file in the defined path If you cannot locate the file, it might be that you have more than one node in your SAP server. If this is the case - you can locate the node in the job log (SM37) in t...

Issue Panaya Player/recorder locks SAP work processes and causes TSV_TNEW_PAGE_ALLOC_FAILED dumps for other users. This happens due to memory shortages. Locking the working process is a fundamental requirement of Panaya recorder/player. ...

If you encounter any of the following messages when trying to connect your SAP GUI with Panaya Follow the solution provided below. Go in the Options  of the SAP GUI   Select the Security folder and click on the Security Settings.  ...

You may have experienced a delay when the Panaya Testing Tool tries to connect or disconnect from SAP GUI. When connecting and disconnecting, the Panaya Testing Tool download data from the SAP server to your client machine, which may take up to seve...

"No extraction for this ERP landscape was found. Please validate ERP naming definitions under settings and, if needed, upload a new extraction via Panaya's Code Box." The Change Stream does not appear for one or more of the following reasons - ...

If you encounter the following error message while trying to extract your custom code, you may be attempting to extract an older SAP system/version (e.g. ECC 6.0 SP0-SP19). type EPS2FILIS is not defined You need to install a Patch that will allo...

This article explains how to troubleshoot the Operating System Command defined for SAP compression. Verifying  Operating System Command Run transaction SM49  Verify that command ZZ_COMPRESS_ETL or ZZ_COMPRESS is displayed in the list of comm...

You may encounter the following error message when extracting your custom code. This error appears when there is not enough disk space on your SAP server to allow the Panaya Code extractor to generate the XML file. Panaya recommends 2GB of free s...

If you are trying to playback business scenarios within SAP Fiori that were previously recorded using the Panaya Testing Tool (Web Apps option), you may encounter the below error message. To solve this, follow these instructions -  When you beg...

Issue Description You are running a remote ATC Check as described in this article .  However, when you upload the custom code file to Panaya, it fails the validation process due to no HANA readiness checks issues being included with the custom ...

Try the suggested solutions below if you encounter this message when trying to record or play test activities with Panaya. Before you continue -  Validate Prerequisites with the Basis Team Ensure that all prerequisites for Panaya Testing a...

If you are unable to set the rdisp/call_system parameter = 1, follow the below instructions. Open up the ZP_RECORD ABAP program. Configure the ZIP_BY_SYSTEM_CALL(1) TYPE C VALUE X in the ABAP program ZPANAYA_RECORD_SCENARIO to space. Follow the ...

If you encounter the below error when utilizing the Panaya Testing Tool, follow these instructions to try and solve the issue.

For HR-only projects, Panaya calculates clone code similarity when data is extracted and analyzed from the upgraded system .  The three-way code comparison is not available when based on non-upgraded systems.  In order to be able to view the code...

In some scenarios, for example, with ChaRM  integration or Automatic Custom Code Uploads , the server and operating system that is hosting the SAP instance will need to allow internet connectivity to Panaya, and this needs to be checked and confir...