If you encounter any of the following messages when trying to connect your SAP GUI with Panaya
Follow the solution provided below.
- Go in the Options of the SAP GUI
- Select the Security folder and click on the Security Settings. Make sure the options allowed and customized are selected.
- If the C:/ directory rule is set to action DENY, please change it to allow
When you open the Security Configuration dialog, you will find a numbered list of all existing security rules.
Please approve/ enable write options for the rule of the C:/ object.
See if the register line type for the C:/ object has an action of Deny.
If so, approve this action for C:/ object.
There could be objects from C:/ with an action of "Deny", and upon changing that to allow, it should allow you to record.
- If the solution above doesn't work, please create a new rule as shown below using the blocked path in the error message you got.
enter image #4 add a new rule
- After you have created the new rule, retry to connect your SAP GUI to Panaya