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    Synchronizer Local Setup
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    Contents

    Synchronizer Local Setup

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    Article Summary

    Although Panaya always recommends using our Online Risk Analysis and ICR Synchronizer, certain circumstances may require the use of its Local Installation version. 

    Why should you use a local Installation of the Panaya Risk Analysis and ICR Synchronizer?

    • Your organization does not allow users to download the Panaya Online Risk Analysis and ICR Synchronizer
    • You are using Google Chrome, but you are not permitted to download a ClickOnce extension
    • *.panaya.com was added to your whitelist/exceptions page, but security settings are preventing the Online Risk Analysis and ICR Synchronizer from working properly
    • Your Citrix/VDI (virtual desktop infrastructure) environment is preventing the Online Risk Analysis and ICR Synchronizer from working properly
    • Your Citrix/VDI (virtual desktop infrastructure) environment is being used by multiple Panaya users, requiring you to clear the Click-Once Cache folder repeatedly

    What are the downsides of using a local Installation of the Panaya Risk Analysis and ICR Synchronizer?

    • The tool will not be automatically updated

    How to install the Panaya Risk Analysis and ICR Synchronizer locally?
    If you wish to use a Local Installation, please follow the steps in this article - Working with the Local Installation of the Panaya Risk Analysis and ICR Synchronizer.

    First, enable the Panaya Local Installation of the Synchronizer for the user - 

    1. Click on the Settings buttonto open up the settings panel
    2. Click on Users
    3. Select a user from the list
    4. Set the Recorder Mode for the user - 
      • System Default
      • Online (Recommended)
      • Local Installation - If selected, the Panaya Synchronizer will not automatically update with improvements and bug fixes.
    5. Save Changes. Users will need to logout, and then login again for the new setting to take effect.
    6. Once the Local Installation tool feature is enabled, you will be able to download it under Settings > Configuration
    7. Select Installer for the Impact Analysis .Net local installation
       
    8. The PanayaTestPlayerSetup.msi installation file will be downloaded locally
    9. Run the PanayaTestPlayerSetup.msi file and follow the installation wizard. 

    Note

    • The msi file can be deployed to all users by your IT administrator
    • Once deployed, the tool will not be automatically updated for all users. We recommend downloading and deploying the newest version once a month.
    • The PanayaTestPlayerSetup.msi package is a signed application that utilizes Sha-256 signature. The installation does not require administrator rights. 
    • Panaya must be added to trusted sites. Add *.panaya.com to the trusted sites of the Citrix/VDI machine

    Any issues? 

    • Installation Error / No admin rights? Contact your IT Administrator for assistance
    • For other issues, please provide the error logs located under - <username>\AppData\Local\Temp when contacting Panaya Support
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