While Panaya can be accessed through various browsers, the following browsers are officially tested and supported -
Google Chrome (Recommended)
Microsoft Edge is based on Chromium
For the Panaya Recorder/Player(when capturing Web applications)
Google Chrome (Recording & Playback)
Microsoft Edge based on Chromium (Recording)
Are you using Google Chrome? 
Installing two extensions is required to use Google Chrome with Panaya. Click here for installation instructions.
Panaya supports the latest version of Google Chrome. Verify you have the most updated version.
Are you using Microsoft Edge? 
Installation of an extension is required to use Microsoft Edge with Panaya.
Click here for installation instructions.Panaya supports the latest version of Microsoft Edge. Verify you have the most updated version.