Microsoft Edge Browser Version Troubleshooting
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Microsoft Edge Browser Version Troubleshooting

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Article Summary

This article explains how to solve the issue for Microsoft Edge users.
Visit these links if you are using Google Chrome, Internet Explorer, or Mozilla Firefox

If Panaya supports your Microsoft Edge version, but you still receive the following message, follow the suggested solutions below. 

 


Clear your cache and cookies

Click here to learn how



Clear Temporary Internet Files

Clear Temporary Internet Files

 



Clear your SSL State

Clear your SSL State

If you cleared cookies, cache, and SSL certificate and the Panaya Application does not load, proceed to the next suggested solution. 



Enable TLS 1.2 (Transport Layer Security)

Click here to learn how


If the problem persists, please contact our support team