Contact Support

Prev
To connect with our support team. we invite you to our Support Portal, where you can report Support Requests or suggest new product ideas.

Did you try our troubleshooting articles?

Check out these articles for possible solutions to your issue.



Contacting Support

  1. Log in to Panaya

  2. Click on the Help button > Contact Us > Contact Support


Creating New Support Cases

  1. Click the Contact Support

  2. Fill in the form and include as many details as you can

  3. You can choose the Case Type between Technical Support and an Idea.

  4. Upon completion, click Submit.
    The case will be created and sent to the Panaya Support team.

View All Cases

Select View All Cases to view all cases in the Panaya Support Portal.
With our Support Portal, you can track your cases and receive any new updates regarding your inquiries.

Managers? Admins? You can view all support cases from your organization.

Contact Panaya Support to modify your portal vieweing privledges.