Panaya cannot connect to the SAP client - Synchronizer Issue

Try the suggested solutions below if you encounter this message when synchronizing transports from your SAP system to Panaya.

Solution 1 - SAP Server Side Settings

1. Enable GUI scripting as described. How to set server parameters to enable GUI scripting (Server Side)?
2. Check to see if the problem persists
    

Solution 2 - SAP Client Settings

1. Follow the SAP Client settings to work with Panaya Testing
2. Check to see if the problem persists
    

Solution 3 - Add Panaya to trusted sites

1. Follow How to add Panaya to your trusted sites? to add Panaya to your trusted sites 
2. Check to see if the problem persists

Solution 4 - Run as Administrator

1. Try to How to launch your browser as administrator, and when running SAP Logon.
2. Check to see if the problem persists

Solution 5 - SAP System

1. Verify that How to sync Code Changes in Panaya?

Solution 6 - Citrix Connection or VPN connectivity

If you are using a Citrix or VPN connection, please be advised that both the SAP and the Panaya sessions should only be run from the same machine or the same remote connection. Please contact the IT team within your organization and verify that both SAP and PANAYA are enabled on the same remote connection.