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If you encounter the below error message, perform the suggested steps:

Important!
The Panaya Testing Tool supports the use of the following browsers.


Solution 1 - Delete the ClickOnce cache

Solution 2 -  Clear cookies and cache - 


Solution 3 - Add Panaya to your Trusted Sites


Solution 4 - Disable Adblocker on Panaya site in Chrome/IE


Solution 5 - Verify you are using the latest version of the Panaya Recorder for Web Applications extension, 1.3.88:



Tried all solutions, and still experiencing the issue?
Contact your IT Administrator for assistance.