Recent browser security updates in Chrome and Edge may affect ScriptBuilder for some users. We are actively working on a permanent resolution.
You may experience one of the following -
ScriptBuilder does not launch.
A message indicates that the required extension is not installed.
Test automation execution fails unexpectedly.
Google Chrome
If ScriptBuilder fails to launch -
Set Google Chrome as the default browser on your pc.
Open ScriptBuilder Settings.
Enable Use Chrome for Testing.
Retry launching ScriptBuilder.
Note
Some organizations may block this option.
If Use Chrome for Testing is unavailable or does not resolve the issue, please contact Panaya Support. Microsoft Edge
Using Microsoft Edge?
If you are using Microsoft Edge -
Verify that the Panaya Automation extension is not installed.
Use Google Chrome as a temporary workaround.
Need Assistance?
If the issue persists after applying the relevant workaround, please contact Panaya Support for further assistance.