Reopening Defects
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Reopening Defects

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Article summary

Click here for our Defect Management Video Tutorial 

To Reopen a Defect - 

  1. Select the Defects tab to manage defects
    To view your assigned Defects, click on the number within the tab.
  2. Click on the Defect ID or Subject to open up the Defect details. 
  3. Select Reopen to reopen the Defect.
  4. Add a Comment(optional)
    Use the @ when writing Comments and collaborating with other project users.
    The tagged user will be notified with an email notification and a link to the activity in Panaya.
  5. When done, click Reopen
  6. You can view the Reopen count and Reopen on (date) in the State area
Note
The Reopen count and Reopened On is a read-only field