Automatic Deactivation of Users

Panaya provides administrators the option to deactivate users with no activity.
Admins can define the inactivity period that will trigger the deactivation of users.
Use automatic user deactivation to manage user statuses (active/inactive) based on your Panaya subscription and available licenses.  

Setting automatic users deactivation

1. Click on the Settings buttonto open up the Settings panel
2. Select Users
3. Click on Auto Users Deactivation
   
    
4. If Automatic Users Deactivation is Off, set it to On to view the configuration details
    
5. Define the inactivity period that will trigger the deactivation of users.
   Automatic deactivation of users is performed every week and does not include users with the following roles -  Admin, Project Manager, API User.
   You can exclude specific users from being deactivated.
    
6. Select which users should receive email notifications about deactivating users
   
7. Click Save

Excluding specific users from being deactivated

To exclude specific users from being deactivated, set the Auto user deactivation option in the user details panel to off.
By default, Auto user deactivation is set to On.