---
title: "Authorization Failure"
slug: "you-are-not-authorized-to-use-transaction-zp-record"
updated: 2022-01-03T19:59:12Z
published: 2022-01-03T19:59:13Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Authorization Failure

If you are trying to use the Panaya Testing Tool and encounter this error message, follow the suggested solution below.

![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1640181955966.png)

Follow these suggested solutions to try and solve the issue -

- Verify that the [Panaya Testing Tool Server Side Installation](/v1/docs/how-to-install-the-panaya-recorder-player-for-sap) is configured on the relevant SAP instance that you are trying to capture.  
[How to verify that the Testing Tool Setup was successful (Server Side)?](/v1/docs/how-to-verify-that-the-recorder-player-setup-was-successful-server-side)
- Verify that the SAP user you are logging in with [is authorized to run the ZP_RECORD transaction](/v1/docs/authorizations-required-for-running-panaya-recorder-player)  
Contact your SAP Administrator to provide the relevant user with the required authorizations