---
title: "Test Automation Notifications"
slug: "unresponsive-agent-notifications"
updated: 2026-11-12T12:50:11Z
published: 2026-11-11T15:04:09Z
canonical: "success.panaya.com/unresponsive-agent-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Test Automation Notifications

Configure Test Automation email notifications to alert recipients when an [execution agent](/v1/docs/managing-execution-agents) stops responding or when an automated test execution contains a failed run. Failed-execution notifications also cover API-triggered executions.

## Unresponsive agent notifications

An agent is considered unresponsive when it has sent no heartbeat for **10 minutes**, and one of the following is true:

- No execution is in progress, or
- The last execution it fetched is still incomplete after **2 hours**.

An alert is sent once per issue. It is not repeated unless the agent recovers and then becomes unresponsive again.

## Failed test execution notifications

An email notification is sent when an automated test execution contains **at least one failed run**, including API-triggered executions. Executions do not need to have all runs fail to meet this condition.

## Setting up notifications

1. Click the **settings** button to open the settings panel.
2. Scroll down to the **Test Automation** section and click **Manage** next to **Notification**.

![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-J66RVCYX.png)
3. Enable the notification option for the alerts you want to receive: **Agent not responsive** for unresponsive agents, or the failed test execution notification option for executions with failed runs. You can enable both notification types.

![Notification settings for failed test executions](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/november-2026-release-notes-26.11-image-0yklg3is.png)
4. In the **Send mail to** field, type an email address and click **Add**. Repeat for each recipient. To remove a recipient, click the **×** next to their address.

![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-0Q13DW9L.png)
5. Click **Save**.

## Turning Alerts Off

To stop receiving a notification type, turn off its notification option and click **Save**.