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If you encounter the below error message, perform the suggested steps:
Important!
* The Panaya Testing Tool supports the use of the following browsers.
* Verify that you have recorded some data (like drill down or click on the mouse - to capture some information) on the browser page you record using Panaya Testing Tool.
Solution 1 - Delete the ClickOnce cache
Solution 2 - Clear cookies and cache -
- for Chrome
- for MS-Edge
- for Internet Explorer
Solution 3 - Add Panaya to your Trusted Sites
Solution 4 - Disable Adblocker on Panaya site in Chrome/IE
Solution 5 - Verify you are using the latest version of the Panaya Recorder for Web Applications extension, 1.5.1:
Tried all solutions, and still experiencing the issue?
Contact your IT Administrator for assistance.