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If you encounter the below error message, perform the suggested steps:

Important!
The Panaya Testing Tool supports the use of the following browsers.

Solution 1 - Delete the ClickOnce cache

Solution 2 - Clear cookies and cache -

Solution 3 - Add Panaya to your Trusted Sites

Solution 4 - Disable Adblocker on Panaya site in Chrome/IE

Solution 5 - Verify you are using the latest version of the Panaya Recorder for Web Applications extension, 1.3.88:

Tried all solutions, and still experiencing the issue?
Contact your IT Administrator for assistance.