--- title: "Microsoft Edge Recorder Installation from the Edge Store" slug: "microsoft-edge-recorder-installation-from-the-edge-store" description: "Microsoft Edge Recorder Installation from the Edge Store - For Edge Users Only. " updated: 2025-11-20T19:02:50Z published: 2025-11-20T19:02:50Z --- > ## Documentation Index > Fetch the complete documentation index at: https://success.panaya.com/llms.txt > Use this file to discover all available pages before exploring further. # Microsoft Edge Recorder Installation from the Edge Store The Panaya Recorder for web applications supports **Microsoft Edge** based on **Chromium**for capturing business process testing. To set up the Panaya Recorder to work with Microsoft Edge, **an extension is required**. Follow the below steps to enable and install the extension. ## **Before you continue** - The setup in this article applies to users **who cannot access the Google Chrome store** and **will be using Panaya in Microsoft Edge only**. If you have access to the Chrome Extension Store, please proceed to the following guide: [Panaya Recorder Installation Guide from the Chrome Store](https://success.panaya.com/docs/setting-up-microsoft-edge-to-work-with-the-panaya-recorder-player) - .NET Framework, [version 4.6.2](https://dotnet.microsoft.com/en-us/download/dotnet-framework/net462) or above, is required with [.NET Framework 3.5 enabled](/v1/docs/how-to-verify-net-35-is-enabled) [Click here to learn how to enable](/v1/docs/how-to-verify-net-35-is-enabled) ## **Install Panaya Recorder for Web Applications** Watch a quick video on how to install it, then follow the detailed instructions below. [Video](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/Edge%20Recorder.mp4) 1. In **Microsoft Edge**, click on the **Settings and more button**(Alt+F)**,**then select**Extensions** ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639736276193.png) 2. Click on **Manage Extension** ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1645002786259.png) 3. Click on **Get extensions for Microsoft Edge** ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/1Get%20extensions%20for%20Microsoft%20Edge(2).png) 4. Search for**Panaya Recorder For Web Applications**and**Click on Get** Alternatively, you can use this link to add [Panaya Recorder for Web Applications](https://microsoftedge.microsoft.com/addons/detail/panaya-recorder-for-web-a/lclmdbmkngbbpgafnhkkfepkandfdnbm) to your Microsoft Edge extensions. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/2Get%20Button(2).png) 5. **Click on Add extension** ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639736325166.png) 6. Click on the link to download the **PanayaWebRecorderChromeInstallation.exe** file. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639736334937.png) 7. Click on **Open file** (at the top right of the screen) to **run the downloaded file**. Then, follow the instructions in the installation wizard to **complete the recorder installation**. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-JA833Z6A.png) 8. Restart Microsoft Edge 9. To verify that the installation was successful - In Microsoft Edge, click on the **Settings and more button**(Alt+F), then select **Extensions** ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639736345947.png) Verify that the**Panaya Recorder for Web Applications**add-on appears and is turned on. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/Panaya_installed.jpg) 10. Open your Windows **Control Panel**and****select **Programs and Features**. Verify that the **Panaya Web Recorder for Chrome** is installed. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/control_panel1.jpg) **Panaya Recorder for Web Applications did not install properly? Were you unable to download it?** You can download it from **Settings![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639736391126.png) > Configuration > Web Recorder > Installer** ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/web_recorder.jpg) **No admin rights or cannot add the extensions?** **Contact your IT Administrator**for assistance The default installation directory of the PanayaWebRecorderChromeInstallation.exe is under the logged-in user's **AppData/Roaming** folder. Did you receive the "Browser Extension Communication Error" message shown below? ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-JVFE10HD.png) If that’s the case, please check whether **Panaya Web Recorder for Chrome**was installed correctly (see Step 10 above). If it’s already installed, restart your computer and attempt recording again. If the problem continues, proceed with the troubleshooting steps below: 1. Launch the Panaya Recorder application, then close it. The act of starting and closing the Recorder initiates the update of the native-messaging host file. 2. In the browser, disable and then re-enable the Panaya Recorder Edge Extension for Microsoft Edge. Doing so ensures that Edge is properly registered in the native-messaging host setup. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-P0AZOV72.png) 3. Restart the Recorder — Resume recording to confirm that it starts up successfully. If you need assistance after following these instructions, please contact [Panaya Support](https://success.panaya.com/docs/check-out-panayas-support-portal).