---
title: "Setting Users as Active or Inactive"
slug: "how-to-set-users-as-active-inactive"
updated: 2023-09-27T13:22:57Z
published: 2023-09-27T13:22:57Z
canonical: "success.panaya.com/how-to-set-users-as-active-inactive"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting Users as Active or Inactive

To disable a user from accessing Panaya, set the user as **inactive**. Deleting users is not possible due to security reasons.

Good to Know!You can activate or deactivate users in bulk using the [Import Users Wizard](/v1/docs/how-to-import-new-users-into-panaya)

1. Click on the **Settings button![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639047635024.png)** to open up the settings panel
2. Click on **Users**
3. Select a user from the list
4. Set the user as **Active** / **Inactive**  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639047649450.png)

Good to know!

- If you reached your users' licenses limit, you may create new users and set them as Inactive
- Active users with an email ending with @panaya.com do not consume licenses

[Contact Panaya Support for additional active users](/v1/docs/check-out-panayas-support-portal)

An **Inactive** user will no longer have access to Panaya and will not be counted as a used user license.

Important!

- All previously performed activities by inactive users will remain in Panaya (such as Test runs and evidence, Defects detection, etc.)
- All assigned Tests, Test Steps, Defects, and Corrections will **remain assigned to inactive** users. A notification will appear when launching the Cycle, and the relevant Steps will appear as **Blocked**.