---
title: "Fixing Salesforce Usage Authentication Validation"
slug: "how-to-fix-usage-authentication-validation-with-salesforce"
updated: 2026-08-12T12:02:04Z
published: 2021-12-27T21:32:51Z
canonical: "success.panaya.com/how-to-fix-usage-authentication-validation-with-salesforce"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fixing Salesforce Usage Authentication Validation

Panaya enables authentication with the Usage Information checkbox (see screenshot below) if the user has the permissions related to at least one of the two [Usage sets](/v1/docs/required-salesforce-user-privileges-for-metadata-and-usage-extraction). If all permissions are correctly set, you should see Usage information on the relevant components, as mentioned [here](/v1/docs/what-usage-information-is-collected-by-panaya-1). ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1640181917993.png)

While Panaya does not verify whether an Org has [Event Log File Monitoring](/v1/docs/is-event-log-monitoring-enabled-for-my-sfdc-organization) or not - If any of the required permissions are missing, you will receive a warning message. If the permission for ‘View Reports in Public Folder’ is missing (for example: in Orgs where ‘Folder Sharing’ is not enabled), the authentication process will succeed; however, the usage results may be partial. You will also receive a warning notification in this case.

Summary of the main scenarios -

| **Missing Permission** | **Authentication with Usage Information checkbox** | **Extraction** |
| --- | --- | --- |
| View Reports in Public Folders | Authentication will succeed with warning of missing permissions | Expect partial results: not all reports will receive usage |
| View Event Log File | Authentication will succeed with warning of missing permissions | Expect partial results: no dashboards will receive usage |
| View Dashboards In Public Folders | Authentication will succeed with warning of missing permissions | Expect partial results: not all dashboards will receive usage |
| API Enabled | Authentication will fail with missing permissions | No usage extraction |
| Run Reports | Authentication will fail with missing permissions | No usage extraction |
| Customize Application | Authentication will fail with missing permissions | No usage extraction |