---
title: "Troubleshooting Authentication Token"
slug: "how-to-fix-expired-salesforce-token-for-authentication"
updated: 2026-08-12T14:04:47Z
published: 2026-08-12T14:04:47Z
canonical: "success.panaya.com/how-to-fix-expired-salesforce-token-for-authentication"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Authentication Token

Panaya ForeSight requires authentication to be established between your Salesforce organization and Panaya. [Read more about how to set up Salesforce authentication](/v1/docs/how-to-setup-salesforce-authentication-with-panaya)

To fix any authentication issues -

1. Click the **Settings button![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1685346977983.png)** to open up the **Settings panel**![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1685347012420.png)
2. In the Salesforce section, select to **Manage Authentication**  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1640735140323.png)
3. Verify that pop-ups are enabled. For each organization, click on Disconnect, then click on Connect.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1640735146613.png)

> [!NOTE]
> Good to Know!
> 
> In your org Setup check the OAuth and OpenID Connect Flows options: The setting **Require Proof Key for Code Exchange Extension for Supported Authorization Flows** should be set to **Off**.