Panaya ForeSight requires authentication to be established between your Salesforce organization and Panaya. Read more about how to set up Salesforce authentication
To fix any authentication issues -
- Click the Settings button
to open up the Settings panel
- In the Salesforce section, select to Manage Authentication
- Verify that pop-ups are enabled. For each organization, click on Disconnect, then click on Connect.
Good to Know!
In your org Setup check the OAuth and OpenID Connect Flows options:
The setting Require Proof Key for Code Exchange Extension for Supported Authorization Flows should be set to Off.