---
title: "Clearing Cookies and Cache in Internet Explorer"
slug: "how-to-clear-cookies-and-cache-in-internet-explorer"
updated: 2022-01-26T07:50:16Z
published: 2022-01-26T07:50:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clearing Cookies and Cache in Internet Explorer

⛔️ [Panaya no longer supports](/v1/docs/which-internet-browsers-are-supported-by-panaya) Internet Explorer

1. Open Internet Explorer, select **Tools ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639743742344.png)**, **Safety**, **Delete browsing history**
2. **Remove**the selection from **Preserve Favorites website data**  
Make sure to **Select****Temporary Internet Files**and **Cookies ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639743755138.png)**
3. Click **Delete![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/DELETE_BROWSING_DATA.gif)**
4. Re-launch Internet Explorer and check if the problem is solved.