---
title: "Automatic Deactivation of Users"
slug: "how-to-automatically-deactivate-users-with-no-activity"
updated: 2026-01-15T14:49:25Z
published: 2026-01-15T14:49:25Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Automatic Deactivation of Users

Panaya provides administrators the option to deactivate users with no activity. Admins can define the **inactivity period**that will trigger the deactivation of users. Use **automatic user deactivation**to manage user **statuses**([active/inactive](/v1/docs/how-to-set-users-as-active-inactive))****based on your Panaya subscription and available licenses.

To enable automatic user deactivation, contact [Panaya Support](/v1/docs/check-out-panayas-support-portal)

## **Setting automatic user deactivation**

1. Click on the **Settings button![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639048168486.png)**to open up the Settings panel
2. Select **Users**
3. Click on **Auto Users Deactivation**  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639048188299.png)
4. If Automatic Users Deactivation is Off, set it to **On** to view the configuration details
5. **Define the inactivity period**that will trigger the deactivation of users.  
Automatic deactivation of users is performed every week and does **not include users**with the following **roles**-  **Admin**, **Project Manager**, **API User**.  
You can exclude specific users from being deactivated.
6. **Select which users**should receive **email notifications about deactivating users**  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639048237469.png)
7. Click **Save**

The following automatic **email notification** will be sent -

- To users, 7 days before their deactivation
- To deactivated users, immediately upon deactivation
- To Administrators and Project Managers, including a list of deactivated users and users pending deactivation (weekly)

---

## **Excluding specific users** from being deactivated

To **exclude specific users** from being **deactivated**, set the **Auto user deactivation** option in the **[user details panel](/v1/docs/how-to-manage-users-in-panaya)** to **off**. By default, **Auto user deactivation**is set to **On**.

![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639048250290.png)

## Related

- [Setting Users as Active or Inactive](/how-to-set-users-as-active-inactive.md)