---
title: "Allowing Apps in Windows 10"
slug: "how-to-allow-panaya-apps-in-windows-10"
updated: 2022-01-20T16:51:01Z
published: 2022-01-20T16:51:01Z
canonical: "success.panaya.com/how-to-allow-panaya-apps-in-windows-10"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Allowing Apps in Windows 10

**Microsoft Windows 10** may be preventing the Panaya Testing Tool (Recorder / Player) with **Microsoft Windows 10** and encounter the below error message. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639923851132.png) Click on the **Details** button to see the error message in the log file. If the error is "**Lock timeout exception**", follow the below solution.

1. In Windows 10, click on the **Start Menu**
2. Select **Settings**
3. Select Apps / System, then **Apps & features**
4. Under **Installing apps**, set to **Allow apps from anywhere**  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1639923860826.png)