---
title: "Disconnecting users from a project in bulk"
slug: "disconnecting-users"
updated: 2025-04-28T09:12:57Z
published: 2025-04-28T09:12:57Z
canonical: "success.panaya.com/disconnecting-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disconnecting users from a project in bulk

You can disconnect users from a project so they are no longer able to access it.

1. Click on the **Settings** button and then on **Users**. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-DIPMA54N.png)
2. Select the **By Projects** view. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-FIKOS7NW.png)
3. **Highlight** the relevant project in the list and click on the **Mass Disconnect** button. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-DM6TUNOV.png)
4. Download the template file. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-AJ6E999A.png)
5. Fill in the emails of users you wish to disconnect from the project. Save the file and close it. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-J87CDUMS.png)
6. Click on Browse and select the saved file. Then click on **Submit** **Disconnect**. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-C8G79OSU.png)
7. If errors were found, Panaya will display the list of issues in your file. If the process was completed successfully, you will see the following message. ![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-41R1RSBU.png)