---
title: "ChaRM Integration"
slug: "charm-integration"
updated: 2026-08-12T11:04:13Z
published: 2026-08-12T11:04:13Z
canonical: "success.panaya.com/charm-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ChaRM Integration

Panaya integrates with ChaRM so that you can create and sync Panaya requirements, including test coverage, risk, and statuses. For installation of this functionality, please see [this article.](/v1/docs/charm-synchronization)

Creating a Change Request in ChaRM will create a new requirement in Panaya. Adding transports in ChaRM will sync the transports to Panaya. In order for the transports to sync to Panaya and link to the requirement, be sure [to upload](/v1/docs/how-to-extract-and-upload-your-custom-code) a custom code file.

---

## ChaRM Integration Introduction Video

[Panaya and Solution Manager ChaRM Integration](https://player.vimeo.com/video/843871864?badge=0&autopause=0&player_id=0&app_id=58479)

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## ChaRM Integration Full Demo Video

[Panaya and ChaRM Integration - Full Demo](https://player.vimeo.com/video/863960979?badge=0&autopause=0&player_id=0&app_id=58479)

---

## Instructions

1. **Create a new Normal Change** and select the Panaya Normal Change Transaction type.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684135944094.png)
2. Select the relevant **C****hange Cycle / Phase**![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684142014464.png)The Change Cycle / Phase must be the one that is configured for the same system which was selected in the Panaya Connector Configuration screen:  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1687522595354.png)
3. Fill in the change details and click **Save**.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684142002946.png)
4. A Panaya ChaRM requirement will be automatically created, and a link will be added in the Text Log area.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684156688711.png)
5. Set the status of the Change to In Development  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684156864064.png)
6. Add transports to the change in ChaRM.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684156970189.png)The transports will appear in the corresponding requirement in Panaya, and the status of the requirement will be updated to match with ChaRM.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1685521260555.png)
7. To review the impacted entry points, select the **Testing tab** to review the [Testing Risk](https://success.panaya.com//v1/docs/how-to-analyze-impact-and-risk#testing-risk) and [impacted entry points](https://success.panaya.com//v1/docs/how-to-analyze-impact-and-risk#impacted-entry-points).  
You can perform a transport check by clicking on the Perform check button in the Transport-Related Checks section in your ChaRM change.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684158912403.png)If you see the below message following a custom check, you should [sync your transports](/v1/docs/charm-synchronization) into Panaya.  
![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1684158936549.png)

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## Impacted Entry Points

In the **Testing tab**, select the **Impacted entry points** section. Here you can view all entry points associated with all linked transports.

![](https://cdn.document360.io/f404076c-de23-4609-848e-2dfd4ef701b0/Images/Documentation/image-1685521327884.png)

No Impacted Entry Points?

Impacted entry points will be visible once transports are in use and [synchronization with Panaya executed](/v1/docs/charm-synchronization).

## Related

- [ChaRM Configuration and Status Mapping](/charm-configuration.md)
- [ChaRM Synchronization](/charm-synchronization.md)