---
title: "Account Locked"
slug: "account-locked"
updated: 2022-01-26T07:51:28Z
published: 2022-01-26T07:51:28Z
canonical: "success.panaya.com/account-locked"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.panaya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Locked

In some cases, your Panaya account may be locked due to too many unsuccessful login attempts.

To unlock your account, follow the process to [reset your password.](/v1/docs/having-trouble-logging-in-to-panaya)