Recorder / Player Proxy Settings

If you are trying to capture activities using the Panaya Testing Tool (Recorder or Player) and encounter the following issues, try the suggested solution below. 

 

It might be that a proxy is used within your network, preventing Panaya's player and recorder from working properly. 

If you have an anti-virus, VPN, Remote Machine or Virtual Machine, you might need to contact your IT administrator and request to add Panaya to the safe domains list. Sites on this list do not require a proxy or any other security permission.

Contact your IT administrator and request to add the following URL to the exception lists - 

  • *.Panaya.com

    Alternatively, add the following URL's to your white-list:
    my.panaya.com or emea.panaya.com
    cdn.panaya.com
    *.Panaya.com
    reports.panaya.com
    sso-emea.panaya.com
    sso-us.panaya.com
    my.panaya.com/download/dotnet/player/online/Player.application
    emea.panaya.com/download/dotnet/player/online/Player.application