"Unable to install or run this application" - Error message

You may have encountered the following error message when trying to launch the Panaya Testing Tool.
To solve this issue, follow the instructions provided below.


For Windows 10 -

  1. Click the Start button in Microsoft Windows
  2. Start typing turn windows features on or off
  3. Select the Turn Windows features on or off option
  4. Verify the both features are enabled - 
    .NET Framework 3.5 (includes .NET 2.0 and 3.0)
    ASP.NET 4.5 (or above) - This feature is located inside .NET Framework 4.5 (or above) Advanced Services


For Windows 7 -

Download and install the .NET Framework from the Microsoft website 


No Admin Rights? Cannot proceed with the above solutions?
Contact your IT Administrator for assistance