Success Center
Troubleshooting
Login & Browser
- Having trouble logging in to Panaya?
- Did not receive the email for reset password
- "Please contact the application vendor for assistance" - Error Message
- How to add Panaya to your trusted sites?
- Which internet browsers are supported by Panaya?
- Google Chrome - "It seems that your browser version is not best optimized for running Panaya" - Error message
Performance
- I am experiencing Performance Issues
- Panaya Recorder & Player Troubleshooting
- Slow Browser Page Load - Troubleshooting
- Issues when loading a Panaya Project
Recorder & Player
- "No information was recorded" - Panaya Recorder Error Message
- Setting up Microsoft Edge to work with the Panaya Recorder & Player
- How to delete the Click-Once cache folder?
- "Please contact the application vendor for assistance" - Error Message
- How to add Panaya to your trusted sites?
- Watch our Test Acceleration Webinar
Extraction Errors
- Where can I view previous Custom Code uploads?
- "No extraction for this ERP landscape was found" - Change Stream
- Configuring a default user printer before extraction
Troubleshooting - Other
- How to verify .NET 3.5 is enabled?
- "Access denied (403) Current session has been terminated" - Error Message
- Recorder / Player Proxy Settings
- How to capture a stack trace for Panaya support
- "An unexpected fatal error occurred, player will be shut down" - Error Message
- Test Box Troubleshooting