SAP
Success Center
Troubleshooting
Login & Browser
- Having trouble logging in to Panaya?
- "Please contact the application vendor for assistance" - Error Message
- Did not receive the email for reset password
- Internet Explorer - "Your browser is not supported by Panaya" - Error message
- Which internet browsers are supported by Panaya?
- How to add Panaya to your trusted sites?
Performance
- Panaya Testing Tool (Recorder and/or Player) Troubleshooting
- I am experiencing Performance Issues
- Slow Browser Page Load - Troubleshooting
- Issues when loading a Panaya Project
Testing Tool
- "Please contact the application vendor for assistance" - Error Message
- How to delete the Click-Once cache folder?
- How to add Panaya to your trusted sites?
- "No information was recorded" - Panaya Recorder Error Message
- Setting up Microsoft Edge to work with the Panaya Testing Tool
- Why doesn't the Panaya Recorder capture Panaya screens?
Extraction Errors
- Configuring a default user printer before extraction
- Where can I view previous Custom Code uploads?
- "No extraction for this ERP landscape was found" - Change Stream
Impact Analysis Troubleshooting
- Panaya RDx synchronizer does not launch
- RDx Synchronizer - "Panaya cannot connect to the SAP client" - Error message
Troubleshooting - Other
- How to verify .NET 3.5 is enabled?
- "Access denied (403) Current session has been terminated" - Error Message
- Recorder / Player Proxy Settings
- "An unexpected fatal error occurred, player will be shut down" - Error Message
- Test Box Troubleshooting
- General Error - Failed to Validate Data from Template - Error Message