Sap Oracle

"You cannot start application Panaya QC Connector" - Error message

"You cannot start application Panaya QC Connector from this location because it is already installed from a different location".

If you received this message, please follow the suggested solution below:
  1. Close the QC Acceleration Setup program
  2. Delete the Click-Once Cache folder - 

    1. Locate this folder on your PC: C:\users\[username]\AppData\Local\Apps\2.0\
    2. Delete all content in the 2.0 folder
    3. Check to see if the problem is solved. 

    If you are having trouble locating the AppData folder, it might be becuase the folder is hidden.

    1. Open any folder
    2. Type %appdata% in the location field and hit Enter
    3. Select the AppData folder from the location field
    4. You will then be able to select the Local folder followed by the Apps folder