Panaya Testing Tool does not launch

If you are trying to launch the Panaya Testing tool for recording or playing test activities, with no success, follow the below suggested solution. 

  1. Open Internet Explorer (even if you are using a different browser)
  2. Hit F10 on the keyboard top open up the menu
  3. Select Tools > Internet Options


     
  4. Select the Security tab
  5. Select Trusted Sites > Sites


     
  6. Add *.Panaya.com to the websites list. Do not use https as a prefix.


     
  7. Click Close and set the security level for Trusted sites to Medium-low and click Apply 

  8. Click OK to close