Panaya RDx synchronizer does not launch

If you were trying to sync SAP Change Requests using the Synchronizer unsuccessfully and/or a flickering blue box appears on screen, follow the instruction in this article to solve the issue. 
 

  1. Open Internet Explorer (even if you are using a different browser)
  2. Hit F10 on the keyboard top open up the menu
  3. Select Tools > Internet Options


     
  4. Select the Security tab
  5. Select Trusted Sites > Sites


     
  6. Add *.Panaya.com to the websites list. Do not use https as a prefix.


     
  7. Click Close and set the security level for Trusted sites to Medium-low and click Apply 

  8. Click OK to close