What are System-Wide Defects?

Do you encounter multiple defects that are associated with the same objects? Or even for the same problem? Reported by different users? Causing a Defect inflation and frustration for both testers and developers.
Panaya’s System-Wide Defects solution provides another level of Defect monitoring and management. Easily figure out the impact of a single Defect on your project and define the level of influence on the testing activities.
 
 
Your Project Dashboard displays the number of potential System-Wide Defects. These Defects are utilizing transaction that have been reported with an issue.
You can either block all the associated Steps or Tests, or you can add a warning message for them to view before test execution. 
From within a Project - 
  1. Hover over the Defects tab and select  System-Wide Defects
     

     
  2. Double click on a Defect from the list
  3. Select the Influence tab to view all test activities (Steps) that are associated with the same transaction/object and therefore may be affected by the Defect.

    Note
    Panaya analyzes the influence of a single Defect according to the Transaction field
    Please verify that the transaction field has been populated for the relevant Defect
    Alternatively, you can manually link Test Steps and define the influence
  4. Select the Steps from the list and click on Define influence type
  5. Select one of the following options - 
     
    Block Entire Test
    Block all steps in the related tests, up until the defect is resolved. The tests will no longer be Ready to Tests, and will not appear in the Testers assigned tests list.
    The tester of the relevant step will be notified with the relevant message before testing until the defect is closed.
    If you select this option you can also state the influence reason. 

    Block Selected Steps
    The selected steps will be blocked for testing, up until the defect is resolved. The tester of the relevant step will be notified with the relevant message before testing until the defect is closed.
    If you select this option you can also state the influence reason. 

    Set Warning
    Notify the tester with a custom message before testing the selected steps, until the defect is resolved.
    If you select this option you can also state the influence reason. 

    No Influence
    The selected steps are not influenced by the related defect.

    I Don't Know yet
    The defect will remain in the potential system-wide defect list.


     
  6. If you selected one of the 1st three options, a user trying to run the tests will be notified with a pop-up message, as shown in the example below. 


     

Link Steps
Panaya allows you to link or unlink Test Steps and define their influence. This capability is helpful for when Panaya did not automatically recognize the influence. If you manually link or unlink Test Steps, they will appear as Source = Manual.